Jo Twiselton runs Twist Consultants, a results-focused communications consultancy for clients in the facilities management sector. Jo is no stranger to writing great marketing material, but, like many small business owners, finds it difficult to stand back and be objective when it comes to writing about her own company. She instructed me to write Twist's case studies.

You can find them here:

Last week was National Customer Service Week. In the spirit of putting the customer first, small business marketing portal Marketing Donut created a useful new manifesto for the small business community.

See: Marketing Donut's Manifesto for Small Businesses

...with contributions from me.

Start Up Donut, part of the 'Donut' group of websites for small businesses, has published my article.

Read it here: '10 ways to get visitors to trust your company website'.

These websites are a fantastic resource for small-to-medium sized businesses. See: The Marketing Donut, Start Up Donut and now Law Donut.

The Landmark Practice's recent success with wind power planning consents at Avonmouth has featured in Planning Magazine (10th April 2009 edition).

This gives national exposure to the Bristol-based environmental consultancy, backing up our campaign to show their undoubted expertise in the field of planning for wind energy schemes.

See: http://www.thelandmarkpractice.com/news/44 

Top Consultant, the UK's leading management consultancy portal, has published my article on the 4 crucial elements of a consultancy site. See: http://tinyurl.com/dey3gg.

The leading CRM portal in Asia has published one of my articles, in English and Chinese.

See: 'How B2B companies can use social media to enhance the customer experience'

Written for CRM guru Simon Daisley, this article looks at blogging and social networking and how they can benefit both customers and B2B organisations.

Top Consultant.com, the UK's leading management consultancy portal, has published one of my articles. They selected the article on 'How to use LinkedIn to bring in business' for their Thought Leadership section. See: 'How to use LinkedIn to bring in business' on www.top-consultant.com.

Paul Frost now has a great-looking and functional new website for his programme and change management consultancy.

www.pfpm.co.uk

Now MD of Sanderson Recruitment plc www.sandersonplc.com Nick Walrond had been in professional recruitment for 18 years. He had many ideas on how to improve the way organisations recruit and select professional staff; he wanted to get these across to his clients in a way that they valued and responded to.

London-based management consultant, Jane Northcote, has just published her first book. 'Making Change Happen' is an immensely practical guide to implementing business change: a valuable manual for anyone in the business world who needs to get things done.